Expert Support for Building Strong, Sustainable Peer Support Programs
Peer Support Canada helps organizations improve mental health and wellness through effective peer support programs. We offer specialized consultation to assist with implementing or optimizing programs, providing expert guidance on design, best practices, training, and sustainability, tailored to your organization’s needs.
Workplace Peer Support
Workplaces today recognize the critical need for accessible wellness supports to foster a healthy, resilient workforce. Peer support leverages the unique insights, experience, and context-specific expertise of your employees, creating a supportive environment where team members can connect, share, and grow together. By investing in peer support, you empower your employees to support one another, enhancing overall well-being and workplace cohesion.
Community Organizations
Many social service organizations are interested in offering peer support services but may benefit from external expertise to design and sustain these programs effectively. Peer support can be an invaluable resource for service users, providing authentic connection and understanding. Ensuring these programs are thoughtfully developed and well-supported is essential for maximizing their impact and aligning with your organization’s goals.
Hospital and Clinical Environments
Peer Support Canada can assist hospitals in enhancing or developing new peer support programs that align with patient care and staff well-being goals. Our expert team provides tailored guidance on integrating peer support into hospital settings, ensuring that programs are effective, sustainable, and supportive for both patients and healthcare workers. By leveraging the lived experiences and insights of peers, we help hospitals create a compassionate, empowering environment for healing and support.
Our Services
At Peer Support Canada, we’re dedicated to empowering organizations to build impactful peer support programs. Our consultation services are tailored to meet your unique needs, offering expertise and guidance in the following areas:
We work with your organization and your organization’s staff to understand your specific goals, challenges, and opportunities, ensuring that your peer support initiatives are strongly aligned with the national standards for peer support practice and in alignment with your community’s needs. This step informs future steps of the program development work.
Our team designs and delivers customized training programs to equip peer supporters with the skills, knowledge, and confidence they need to make a positive difference in their communities. These custom training programs are based on the national standards for peer support practice and are reflective of the requirements for our National Peer Support Certification program.
From day-to-day operations to long-term strategies, we help create policies and frameworks that ensure your peer support programs are effective, sustainable, and aligned with best practices. This includes outlining policies related to confidentiality, disclosure, crisis navigation and note taking that are aligned with best practices and responsive to organization requirements.
We provide specialized training to equip supervisors and managers with the skills and understanding they need to effectively oversee program operations and support their teams in delivering high-quality peer support services.
We provide tools and strategies to assess the impact of your programs and identify opportunities for growth, ensuring your initiatives remain effective and relevant over time. This includes the creation of program logic models, data collection strategies and feedback solicitation pathways.
We facilitate monthly or bi-monthly group check-ins with peer supporters, providing a collaborative space to discuss real-world scenarios, share insights, and receive guidance. These meetings help ensure that peer supporters stay within their scope of practice and uphold the core values and principles of peer support.